1 00:00:00.000 --> 00:00:04.000 Welcome back to entrepreneurship strategy session 2 00:00:04.000 --> 00:00:08.000 This is the second session of the entrepreneurial strategy 3 00:00:08.300 --> 00:00:10.450 In this session 4 00:00:10.450 --> 00:00:17.000 we are going to practice in strategy canvas 5 00:00:17.200 --> 00:00:19.100 What is the strategy canvas? 6 00:00:19.250 --> 00:00:23.000 Strategy canvas is a very useful tool 7 00:00:23.000 --> 00:00:25.700 and I want to introduce this tool 8 00:00:25.700 --> 00:00:29.000 and you'd better practice this tool a lot 9 00:00:30.000 --> 00:00:35.000 Before we go into the main topic about the strategy canvas 10 00:00:35.000 --> 00:00:40.000 I would like you guys to watch this case study through the video 11 00:00:41.000 --> 00:00:44.150 This video will explain about the businesses 12 00:00:44.700 --> 00:00:46.500 Let's watch together 13 00:00:52.300 --> 00:00:55.850 How about the businesses in the previous video? 14 00:00:56.400 --> 00:01:01.350 This video illustrates how the Yellow Tail spread out in America 15 00:01:01.350 --> 00:01:06.500 and how two companies came up with some new idea 16 00:01:06.500 --> 00:01:12.850 and how they differentiate Yellow Tail from the traditional wine market 17 00:01:13.000 --> 00:01:17.500 We will use this case as a practice 18 00:01:17.500 --> 00:01:21.000 in the strategy canvas later 19 00:01:22.500 --> 00:01:26.500 What is the strategy canvas? 20 00:01:26.500 --> 00:01:30.200 Strategy canvas is a central 21 00:01:30.433 --> 00:01:34.433 diagnostic tool from Blue Ocean Strategy 22 00:01:34.550 --> 00:01:35.550 Look at this book 23 00:01:35.550 --> 00:01:37.400 This book is Blue Ocean Strategy 24 00:01:37.400 --> 00:01:42.800 which is the best-selling book written by a Korean professor in INSEAD 25 00:01:42.800 --> 00:01:46.250 And strategy canvas is a powerful tool 26 00:01:46.250 --> 00:01:52.400 that helps businesses differentiate themselves from their competitors 27 00:01:53.000 --> 00:01:57.450 And strategy canvas offers a very clear 28 00:01:57.450 --> 00:02:01.550 and visualized representation of companies' landscape 29 00:02:04.600 --> 00:02:08.000 I will show you how it works 30 00:02:08.000 --> 00:02:11.000 In order to make a strategy canvas 31 00:02:11.000 --> 00:02:16.000 We'd better draw the graph 32 00:02:16.000 --> 00:02:20.000 First one, you draw the y-axis 33 00:02:20.000 --> 00:02:24.000 The y-axis represents the value 34 00:02:24.000 --> 00:02:28.650 This value is something that consumers perceive 35 00:02:28.700 --> 00:02:31.000 the consumers perceive the value 36 00:02:31.000 --> 00:02:34.300 If consumers perceive your product or service is really good 37 00:02:34.300 --> 00:02:36.650 then consumers' value is high 38 00:02:36.650 --> 00:02:41.450 And if consumers perceive your product and service is not good 39 00:02:41.450 --> 00:02:43.600 then consumers' value is low 40 00:02:43.600 --> 00:02:48.850 The consumers' value ranges from high to low 41 00:02:48.850 --> 00:02:51.000 It's pretty simple, Isn't it? 42 00:02:51.000 --> 00:02:53.000 And intuitive 43 00:02:53.000 --> 00:02:56.000 And right now, you draw the x-axis 44 00:02:56.000 --> 00:03:02.000 In the x-axis, you just write down your attributes 45 00:03:02.000 --> 00:03:04.000 Attributes associated with your product 46 00:03:04.000 --> 00:03:09.000 Attribute 1, Attribute 2, Attribute 3, 4, 5, 6, 7, 8, 9 47 00:03:09.000 --> 00:03:12.000 It depends on your assessment 48 00:03:12.000 --> 00:03:13.000 Then later, what happens? 49 00:03:13.000 --> 00:03:18.600 You assess your competitors 50 00:03:18.642 --> 00:03:21.642 in terms of chosen attributes 51 00:03:21.642 --> 00:03:23.150 I don't know what Attribute 1 is 52 00:03:23.150 --> 00:03:29.000 but you assess your competitors based on this Attribute 1 53 00:03:29.000 --> 00:03:32.550 Let's say, according to your analysis 54 00:03:32.550 --> 00:03:39.000 your competitor's score for Attribute 1 would be just in the middle 55 00:03:39.750 --> 00:03:41.000 Just in the middle 56 00:03:41.000 --> 00:03:43.000 What about Attribute 2? 57 00:03:43.000 --> 00:03:45.600 Attribute 2 is kind of in the middle 58 00:03:45.650 --> 00:03:50.350 and Attribute 3 is kind of below the middle 59 00:03:50.350 --> 00:03:54.100 and Attribute 4 is very high 60 00:03:54.100 --> 00:03:56.000 For Attribute 4, 61 00:03:56.000 --> 00:04:00.200 consumers will perceive it very high for your competitors 62 00:04:00.200 --> 00:04:04.250 Then you draw the line between the dots 63 00:04:04.700 --> 00:04:07.500 Then you put your competitors over there 64 00:04:07.500 --> 00:04:11.000 So now, it's your turn 65 00:04:11.800 --> 00:04:17.000 You assess attributes based on your product and service 66 00:04:17.000 --> 00:04:19.000 What about Attribute 1? 67 00:04:19.300 --> 00:04:23.200 When you assess your product based on Attribute 1 68 00:04:23.200 --> 00:04:28.000 then the score is a little bit higher than the middle 69 00:04:28.000 --> 00:04:29.350 What about Attribute 2? 70 00:04:29.350 --> 00:04:33.000 Attribute 2 is less than the average 71 00:04:33.000 --> 00:04:35.000 Attribute 3? Yes 72 00:04:35.000 --> 00:04:38.650 When I assess Attribute 3 based on my product and service 73 00:04:38.650 --> 00:04:40.950 it could be very high 74 00:04:41.000 --> 00:04:43.150 And what about Attribute 4? 75 00:04:43.150 --> 00:04:49.150 Attribute 4 is a little bit similar or relatively low than your competitors 76 00:04:49.150 --> 00:04:54.450 Then again, you draw the blue line between the dots 77 00:04:54.850 --> 00:04:58.250 or some other color line, put your company 78 00:04:58.700 --> 00:05:01.000 You've done 79 00:05:01.000 --> 00:05:04.000 You've done in a straight canvas 80 00:05:04.800 --> 00:05:06.650 What is the important thing? 81 00:05:06.650 --> 00:05:10.250 You can easily understand 82 00:05:12.150 --> 00:05:16.000 what attributes differentiate yourself from your competitors 83 00:05:16.000 --> 00:05:17.350 What is it? 84 00:05:17.550 --> 00:05:19.450 Yes, Attribute 3 85 00:05:19.900 --> 00:05:23.850 Attribute 3, there is a huge and significant difference 86 00:05:23.850 --> 00:05:26.400 between you and your competitors 87 00:05:28.150 --> 00:05:33.850 From this strategy canvas we intuitively understand 88 00:05:34.800 --> 00:05:39.000 what differentiates myself from my competitors 89 00:05:40.000 --> 00:05:45.300 Let's practice strategy canvas with yellow tail case in the video 90 00:05:45.950 --> 00:05:49.650 Again, there is the same graph 91 00:05:49.650 --> 00:05:53.150 Y-axis represents the consumer value 92 00:05:53.150 --> 00:05:56.250 X-axis, there are many attributes 93 00:05:56.250 --> 00:06:00.000 What kind of attribute related to the wine? 94 00:06:00.000 --> 00:06:05.000 Let's say the price, quality 95 00:06:05.000 --> 00:06:10.400 or accessibility and easy to use 96 00:06:10.400 --> 00:06:14.000 And probably there are many more attributes 97 00:06:14.000 --> 00:06:18.000 But we will focus on these four attributes 98 00:06:18.000 --> 00:06:23.350 Price, quality, accessibility and easy to use 99 00:06:23.350 --> 00:06:28.950 Then later, you will examine 100 00:06:29.200 --> 00:06:35.000 the score about your competitors 101 00:06:35.000 --> 00:06:38.000 Your competitors based on the chosen attribute 102 00:06:38.000 --> 00:06:41.000 In this case, your competitors is the traditional wine 103 00:06:41.000 --> 00:06:44.000 What about the price for the traditional wine? 104 00:06:44.000 --> 00:06:46.950 Price is kind of expensive 105 00:06:48.100 --> 00:06:50.850 If consumers see the expensive priced wine 106 00:06:50.850 --> 00:06:53.800 then they perceive kind of low value 107 00:06:53.800 --> 00:06:57.700 So the price is set kind of low and middle 108 00:06:57.900 --> 00:06:59.500 And what about quality? 109 00:06:59.500 --> 00:07:02.300 Traditional wine provide high quality wine 110 00:07:02.300 --> 00:07:06.200 So that's why the quality level is kind of high 111 00:07:06.550 --> 00:07:07.550 What about accessibility? 112 00:07:07.550 --> 00:07:09.000 You can purchase wine at anywhere 113 00:07:09.000 --> 00:07:11.000 You can purchase wine Costco 114 00:07:11.000 --> 00:07:15.550 You can purchase wine specialized, Rico store 115 00:07:15.700 --> 00:07:19.950 So the accessibility is middle and above the middle 116 00:07:20.500 --> 00:07:21.500 Easy to use 117 00:07:21.550 --> 00:07:24.900 You feel easy to use when you drink traditional wine 118 00:07:24.900 --> 00:07:27.550 To me, it's always difficult 119 00:07:27.600 --> 00:07:30.250 I don't know the terminology 120 00:07:30.250 --> 00:07:32.000 I don't know the taste 121 00:07:32.000 --> 00:07:35.150 The wine is still difficult for me 122 00:07:35.300 --> 00:07:39.350 So the consumer feel, low value 123 00:07:39.350 --> 00:07:44.250 or zero value because it's very difficult 124 00:07:44.250 --> 00:07:46.800 So you can draw the line between the dots 125 00:07:48.850 --> 00:07:50.300 This is a traditional wine 126 00:07:50.300 --> 00:07:55.700 Right now, it's time to analyze your Yellow Tail case 127 00:07:55.700 --> 00:07:57.800 What about Yellow Tail's price? 128 00:07:57.800 --> 00:08:03.000 Yellow Tail's price is relatively cheaper than traditional wine 129 00:08:03.050 --> 00:08:05.500 If we provide a cheaper product 130 00:08:05.500 --> 00:08:08.300 then probably consumer feel higher value 131 00:08:08.300 --> 00:08:12.700 so the consumer perceive the higher value than traditional wine 132 00:08:12.750 --> 00:08:16.700 It is kind of middle and above 133 00:08:16.800 --> 00:08:18.800 What about quality? 134 00:08:18.800 --> 00:08:22.600 Quality, the Yellow Tail wine provides a decent quality 135 00:08:22.600 --> 00:08:27.550 It's very similar to the traditional wine but slightly less in my opinion 136 00:08:27.550 --> 00:08:31.250 So I think it's the middle at best and accessibility 137 00:08:31.850 --> 00:08:33.350 Yellow Tail wine 138 00:08:34.500 --> 00:08:38.000 distributed this product throughout the Costco 139 00:08:38.850 --> 00:08:42.800 if you are able to purchase wine throughout the Costco 140 00:08:42.800 --> 00:08:45.650 the accessibility, there is no problem 141 00:08:45.650 --> 00:08:51.350 So the accessibility is high or close to the high 142 00:08:51.350 --> 00:08:55.500 And what about easy to use attribute? 143 00:08:55.500 --> 00:09:01.350 When you drink Yellow Tail, it can be very easy 144 00:09:02.450 --> 00:09:08.900 There is a picture of kangaroo, there is no jargon 145 00:09:08.900 --> 00:09:11.800 There is no difficulties 146 00:09:11.800 --> 00:09:15.500 So it looks like you drink beer, it's the same 147 00:09:15.500 --> 00:09:19.550 The easy to use for this attribute 148 00:09:20.200 --> 00:09:22.650 Yellow Tail score very high 149 00:09:22.650 --> 00:09:26.000 Then you draw the line between the dots 150 00:09:26.350 --> 00:09:29.550 Then you put, it is a Yellow Tail 151 00:09:29.550 --> 00:09:33.900 Then you can find out the two sides 152 00:09:33.900 --> 00:09:37.300 very significant differences 153 00:09:37.300 --> 00:09:39.400 between Yellow Tail and traditional wine 154 00:09:40.250 --> 00:09:45.400 And the bigger difference is found in the easy to use area 155 00:09:45.500 --> 00:09:49.650 What differentiates Yellow Tail from the traditional wine? 156 00:09:49.650 --> 00:09:52.000 It's easy to use 157 00:09:52.000 --> 00:09:55.100 From this strategy canvas 158 00:09:55.100 --> 00:10:00.000 we are able to understand the different factors right away 159 00:10:00.000 --> 00:10:03.000 This is the power of strategy canvas 160 00:10:03.000 --> 00:10:05.750 And I recommend you guys to practice a lot 161 00:10:05.750 --> 00:10:08.000 in your business, in your idea 162 00:10:09.600 --> 00:10:15.300 Let's take another example to create another strategy canvas 163 00:10:15.300 --> 00:10:18.350 This example is Cirque du Soleil 164 00:10:18.350 --> 00:10:20.400 Have you heard about Cirque du Soleil? 165 00:10:20.400 --> 00:10:25.250 Cirque du Soleil is one of the successful circus companies 166 00:10:25.250 --> 00:10:28.250 Then in order to understand the circus company 167 00:10:28.250 --> 00:10:31.600 and we understand the circus industry in 1980s 168 00:10:31.600 --> 00:10:34.550 What happened in circus industry at that time? 169 00:10:34.550 --> 00:10:37.100 Circus industry was in trouble 170 00:10:37.100 --> 00:10:42.500 Why? Because there are a lot other, entertainment available 171 00:10:42.500 --> 00:10:45.300 For example, TV, movie, and sports 172 00:10:45.300 --> 00:10:48.250 And these other form of entertainment company 173 00:10:48.250 --> 00:10:51.700 took consumers away from the circus company 174 00:10:51.700 --> 00:10:54.500 Traditionally circus company 175 00:10:54.500 --> 00:10:58.000 has offered the animal shows as well 176 00:10:58.000 --> 00:11:03.500 This is a typical kind of picture of the circus company 177 00:11:03.500 --> 00:11:06.350 There is a crown, there is a tent 178 00:11:06.350 --> 00:11:12.300 and there is the elephant, lion, tiger, something like that 179 00:11:14.000 --> 00:11:20.000 So many circus companies follow just the traditional, structure 180 00:11:20.000 --> 00:11:22.300 But only one guy had a different idea 181 00:11:22.300 --> 00:11:26.000 His name was Guy, one guy, Guy 182 00:11:26.000 --> 00:11:30.000 Guy is a street performer in Canada 183 00:11:30.000 --> 00:11:34.000 And he thought that, why should we keep animals? 184 00:11:34.000 --> 00:11:36.000 Why? 185 00:11:36.000 --> 00:11:40.250 People are not interested in seeing elephants 186 00:11:40.250 --> 00:11:44.300 People are not interested in seeing tigers and lions 187 00:11:44.300 --> 00:11:50.350 They can see the tigers and lions, elephants in zoo, not in circus 188 00:11:50.350 --> 00:11:56.650 in circus, we can provide better quality of the show 189 00:11:56.800 --> 00:11:59.900 we can provide some kind of creative show 190 00:11:59.900 --> 00:12:04.300 And we can provide some kind of extraordinary, experiences 191 00:12:04.300 --> 00:12:07.150 If we are able to provide, 192 00:12:07.150 --> 00:12:10.700 extraordinary experience is really great show 193 00:12:10.750 --> 00:12:16.500 then people are willing to pay, expensive prices 194 00:12:16.500 --> 00:12:19.750 This is his idea 195 00:12:19.850 --> 00:12:24.350 Let's eliminate the elephant 196 00:12:24.350 --> 00:12:29.150 Just tent, just crown, just acrobat 197 00:12:30.200 --> 00:12:33.900 We can offer not only fun and thrills, 198 00:12:33.900 --> 00:12:37.000 but also artistic richness 199 00:12:37.000 --> 00:12:42.000 In other words, so we can make this circus art 200 00:12:42.600 --> 00:12:47.000 like a theater, like a movie 201 00:12:47.000 --> 00:12:50.000 like a drama, something like that 202 00:12:50.900 --> 00:12:53.000 No elephant at all 203 00:12:53.000 --> 00:12:56.550 we will get rid of the elephant 204 00:12:56.550 --> 00:13:01.700 If we eliminate the elephant, then we can save the money 205 00:13:01.700 --> 00:13:04.650 because in order to keep the elephant 206 00:13:04.700 --> 00:13:08.500 you should pay a lot of money in order to feed them 207 00:13:08.500 --> 00:13:13.000 transport them, care for them 208 00:13:13.000 --> 00:13:18.350 And medical fee, housing fee, insurance fee, and transportation fee 209 00:13:18.350 --> 00:13:21.600 if we decide to eliminate the elephant 210 00:13:21.695 --> 00:13:24.945 and other animals, then we can save the money 211 00:13:25.250 --> 00:13:31.000 With this saved money, then we upgrade our venue 212 00:13:31.000 --> 00:13:36.000 Like this, this venue is glamorous 213 00:13:36.000 --> 00:13:39.600 And we can make a higher level of comfort 214 00:13:39.800 --> 00:13:46.000 we can provide this higher level of comfort to our consumers 215 00:13:46.000 --> 00:13:49.000 a glamorized tent 216 00:13:51.500 --> 00:13:58.000 The Cirque du Soleil can provide higher level of art 217 00:13:58.300 --> 00:14:00.100 Look at this picture 218 00:14:00.100 --> 00:14:04.850 This clown and the circus performer 219 00:14:04.850 --> 00:14:06.868 wear some specialized costume 220 00:14:07.000 --> 00:14:09.450 Why they wear different costume? 221 00:14:09.450 --> 00:14:14.000 Because it's very similar to the movie 222 00:14:14.000 --> 00:14:16.000 It's very similar to the drama 223 00:14:16.000 --> 00:14:18.000 It's very similar to the theater 224 00:14:18.000 --> 00:14:22.250 The Cirque du Soleil tried to break down 225 00:14:22.250 --> 00:14:25.300 the boundaries of theater and circus 226 00:14:25.300 --> 00:14:28.100 Basically, this company applied 227 00:14:28.100 --> 00:14:31.350 the theme and genre into the circus 228 00:14:31.350 --> 00:14:35.150 Think about the movie and we have a different genre 229 00:14:35.150 --> 00:14:41.000 it's a comedy movie or a horror movie or a thriller movie 230 00:14:41.000 --> 00:14:45.000 Based on genre of the movie and we expect the different 231 00:14:45.000 --> 00:14:48.000 same thing happened to the circus 232 00:14:49.250 --> 00:14:54.000 The Cirque du Soleil emphasized on extreme creativity 233 00:14:56.600 --> 00:14:58.000 So, what happened? 234 00:14:58.650 --> 00:15:01.200 I want to show you the difference between 235 00:15:01.200 --> 00:15:05.000 Cirque du Soleil and the traditional circus company 236 00:15:05.300 --> 00:15:08.000 Let's look at the picture 237 00:15:08.750 --> 00:15:11.750 On left side 238 00:15:11.750 --> 00:15:17.000 this is the Cirque du Soleil's best-selling performance which is the Death of Will 239 00:15:17.850 --> 00:15:24.400 There is a person in a round bottle 240 00:15:24.400 --> 00:15:30.250 it looks like someone is chasing 241 00:15:30.252 --> 00:15:34.400 and someone is being chased 242 00:15:34.400 --> 00:15:38.850 And others in the bottom are watching this scene 243 00:15:38.850 --> 00:15:44.200 it feels like kind of a scene of a movie 244 00:15:44.750 --> 00:15:49.300 But on the other hand look at the right picture 245 00:15:50.950 --> 00:15:53.850 The same performance done in 246 00:15:53.850 --> 00:15:56.000 the Dongchun Circus Company in Korea 247 00:15:56.400 --> 00:15:59.250 The performance is basically the same 248 00:15:59.250 --> 00:16:03.450 but I don't feel any art here 249 00:16:03.950 --> 00:16:08.250 I don't feel it's a movie 250 00:16:08.250 --> 00:16:11.050 It is not a movie, it is not art 251 00:16:11.102 --> 00:16:15.002 It is kind of sports 252 00:16:15.002 --> 00:16:17.000 it is kind of Olympic game 253 00:16:17.000 --> 00:16:19.300 I don't know why they are doing 254 00:16:19.300 --> 00:16:23.000 They just it looks like a competition 255 00:16:23.000 --> 00:16:25.000 You see the differences? 256 00:16:25.000 --> 00:16:30.000 On the left side same performance in the Cirque du Soleil 257 00:16:30.000 --> 00:16:34.450 It looks like art because they wear the specialized costume 258 00:16:34.450 --> 00:16:38.600 and there could be the music and the consumers feel thrilled a lot 259 00:16:39.050 --> 00:16:42.350 compared to the right performance 260 00:16:42.350 --> 00:16:45.650 which is exactly the same that of real performance 261 00:16:46.000 --> 00:16:48.000 But you see the differences 262 00:16:48.000 --> 00:16:50.700 I will give you another example 263 00:16:51.000 --> 00:16:54.200 Look at the picture on the left side 264 00:16:54.200 --> 00:16:56.499 This is a juggling act 265 00:16:56.499 --> 00:17:02.909 and you can see the three red clothes, some performers 266 00:17:04.050 --> 00:17:10.000 and red clothes performers are rolling kind of yellow beans 267 00:17:10.450 --> 00:17:14.499 and the green clothes guys 268 00:17:15.682 --> 00:17:20.683 approaching behind this red clothes guy 269 00:17:21.000 --> 00:17:25.800 I think it's like a fire ant in the middle 270 00:17:25.800 --> 00:17:28.000 fire ant is the red clothes guy 271 00:17:29.200 --> 00:17:35.000 probably the green clothes guys are grasshopper 272 00:17:35.000 --> 00:17:40.300 Grasshopper who try to steal from something behind 273 00:17:40.300 --> 00:17:43.500 I think, what about the yellow bean? 274 00:17:43.500 --> 00:17:49.000 Yellow bean looks like corns 275 00:17:50.350 --> 00:17:54.828 The red ant playing play with corn 276 00:17:54.828 --> 00:17:59.878 and grasshopper try to steal the corn from the red ant 277 00:18:00.000 --> 00:18:03.550 This performance is called as insect 278 00:18:03.600 --> 00:18:05.750 We feel the theme 279 00:18:05.750 --> 00:18:09.000 We feel some kind of image 280 00:18:09.100 --> 00:18:12.050 On the other hand, 281 00:18:12.050 --> 00:18:15.000 you can see the exactly same performance done in Jeju Island 282 00:18:16.000 --> 00:18:18.000 The content is exactly the same 283 00:18:18.000 --> 00:18:19.550 Performance is exactly the same 284 00:18:19.550 --> 00:18:22.000 But there's no theme 285 00:18:22.000 --> 00:18:24.000 Over there, there's no theme 286 00:18:24.000 --> 00:18:28.350 and we don't know why they do the juggling act 287 00:18:28.400 --> 00:18:31.650 And why they wear this uniform 288 00:18:32.550 --> 00:18:37.950 It looks like they are practicing in kind of a kung fu 289 00:18:37.950 --> 00:18:41.700 It looks like a kung fu masters, they practice their kung fu 290 00:18:41.700 --> 00:18:43.700 We don't know why they did that 291 00:18:43.800 --> 00:18:48.000 you see the differences between these two exactly same performance 292 00:18:48.000 --> 00:18:55.000 That's why the kind of the art differentiate Cirque du Soleil 293 00:18:55.000 --> 00:18:58.000 from the other traditional circus company 294 00:18:59.050 --> 00:19:01.000 What about the result? 295 00:19:01.000 --> 00:19:04.050 Cirque du Soleil achieved rapid growth 296 00:19:04.050 --> 00:19:09.000 in even declining industry which is a circus company 297 00:19:10.000 --> 00:19:14.000 The value of this company exceeded two billion dollars 298 00:19:15.000 --> 00:19:19.400 and the other traditional circus company went to bankruptcy 299 00:19:19.400 --> 00:19:22.050 For example, Ring Ring Brothers which is 300 00:19:22.050 --> 00:19:26.000 the previously successful traditional circus company shut it down 301 00:19:28.900 --> 00:19:34.000 Although, during COVID-19, Cirque du Soleil was in trouble 302 00:19:34.000 --> 00:19:38.200 but the company overcame the difficulties these days 303 00:19:40.000 --> 00:19:43.000 Now, you understand the difference between 304 00:19:43.000 --> 00:19:46.000 Cirque du Soleil and the traditional circus company 305 00:19:50.000 --> 00:19:55.000 Let's practice with Cirque du Soleil case in strategy canvas 306 00:19:55.000 --> 00:20:00.050 Again, the y-axis are value perceived by consumers 307 00:20:00.150 --> 00:20:04.000 and x-axis are attributes related to your service 308 00:20:04.350 --> 00:20:08.000 In this case, what kind of attribute could be relevant? 309 00:20:08.000 --> 00:20:13.650 What about price, animal show, venue, and art or theme? 310 00:20:14.000 --> 00:20:18.100 Let's say those four attributes are very important 311 00:20:18.100 --> 00:20:22.000 to represent your circus and your company 312 00:20:22.000 --> 00:20:28.000 We'd better evaluate the score 313 00:20:28.185 --> 00:20:33.186 evaluate the traditional circus company's score on price 314 00:20:33.186 --> 00:20:36.000 animal show, venue, and art and theme 315 00:20:36.000 --> 00:20:37.000 What about price? 316 00:20:37.950 --> 00:20:41.000 The prices are traditional circus company 317 00:20:41.000 --> 00:20:43.000 provide very cheap ticket prices 318 00:20:43.000 --> 00:20:46.650 The consumers feel kind of high value, 319 00:20:46.650 --> 00:20:48.000 the middle or above high 320 00:20:48.000 --> 00:20:49.650 Middle or high 321 00:20:50.000 --> 00:20:51.150 What about animal show? 322 00:20:51.150 --> 00:20:53.500 Traditional circus company provide 323 00:20:53.500 --> 00:20:56.350 elephant show or tiger or lion show 324 00:20:56.350 --> 00:20:59.200 the consumers feel valuable 325 00:20:59.200 --> 00:21:02.550 in this case, it's middle and high 326 00:21:02.550 --> 00:21:03.550 What about venue? 327 00:21:03.550 --> 00:21:07.750 Traditional circus company didn't care for the comfort venue 328 00:21:07.750 --> 00:21:09.300 They, why? 329 00:21:09.300 --> 00:21:12.650 Because they need money to care for the animal 330 00:21:12.650 --> 00:21:16.650 that's why they don't have any money to upgrade their tent 331 00:21:16.650 --> 00:21:20.550 the venue is a little bit low value 332 00:21:20.550 --> 00:21:22.600 And what about art and theme? 333 00:21:22.600 --> 00:21:25.550 Traditional circus company, 334 00:21:25.550 --> 00:21:28.500 there is no theme, there is no art, there is nothing 335 00:21:29.000 --> 00:21:32.000 They just show the acrobatic 336 00:21:32.000 --> 00:21:34.100 there is no art and theme 337 00:21:34.100 --> 00:21:37.650 We draw the line between the dot 338 00:21:37.650 --> 00:21:40.000 and put the traditional circus company 339 00:21:42.200 --> 00:21:48.300 We are going to assess the Cirque du Soleil based on the attribute 340 00:21:48.400 --> 00:21:49.550 What about price? 341 00:21:50.000 --> 00:21:55.450 The ticket price of the Cirque du Soleil is higher 342 00:21:55.491 --> 00:21:59.291 and expensive than traditional circus company 343 00:21:59.641 --> 00:22:03.750 The consumers perceive the low value in the prices 344 00:22:03.850 --> 00:22:06.250 the value of the price is low 345 00:22:06.350 --> 00:22:07.350 What about animal show? 346 00:22:07.350 --> 00:22:11.000 Circuitous soleil didn't provide any animal show 347 00:22:11.000 --> 00:22:13.200 there is no value 348 00:22:13.200 --> 00:22:15.000 Venue 349 00:22:15.000 --> 00:22:18.050 Circuitous soleil has great tent 350 00:22:18.050 --> 00:22:20.646 the consumer feel comfortable 351 00:22:20.646 --> 00:22:25.096 from this great venue, great tent 352 00:22:25.096 --> 00:22:29.450 The consumer value in the venue area which is high 353 00:22:29.450 --> 00:22:31.600 What about art and theme? 354 00:22:31.600 --> 00:22:34.000 There is very different types of theme 355 00:22:34.000 --> 00:22:38.150 As I already mentioned that there is a theme of insect 356 00:22:38.150 --> 00:22:41.550 If you go to Vegas, there is a theme of water 357 00:22:41.572 --> 00:22:45.022 theme of fire and theme of something 358 00:22:45.022 --> 00:22:47.000 there are a lot of different themes 359 00:22:47.000 --> 00:22:49.000 It looks like a different movie 360 00:22:49.500 --> 00:22:51.350 If we watch the Cirque du Soleil, 361 00:22:51.350 --> 00:22:56.250 consumers perceive the high value on art and theme 362 00:22:56.250 --> 00:22:58.300 It is very high 363 00:22:58.300 --> 00:23:03.000 We draw the line between the dots and put the Cirque du Soleil name 364 00:23:03.000 --> 00:23:07.149 Immediately, we can see 365 00:23:07.435 --> 00:23:13.085 what area differentiates the Cirque du Soleil from the traditional circus company 366 00:23:13.100 --> 00:23:16.300 And I can find out three areas 367 00:23:16.300 --> 00:23:22.500 Animal show, venue and probably art and theme 368 00:23:23.000 --> 00:23:28.000 the biggest area that differentiates too much would be the art and theme 369 00:23:29.000 --> 00:23:32.250 This is the power of strategy canvas 370 00:23:32.250 --> 00:23:37.000 Again, I suggest you guys to practice in strategy canvas many times 371 00:23:38.000 --> 00:23:42.350 I want to give you another and the last example 372 00:23:42.350 --> 00:23:44.550 This is the Walmart case 373 00:23:44.600 --> 00:23:50.000 Walmart is discount retailing businesses 374 00:23:50.500 --> 00:23:52.650 But interesting thing is 375 00:23:52.650 --> 00:23:57.000 this concept of discount retailing business was not new 376 00:23:57.000 --> 00:24:01.600 and Walmart didn't start this concept for the first time 377 00:24:02.050 --> 00:24:08.000 The discount store concept was already popular during 1950s 378 00:24:08.000 --> 00:24:09.000 Look at the picture 379 00:24:09.000 --> 00:24:13.650 These are all popular discount retailing stores during 1950s 380 00:24:14.000 --> 00:24:20.000 During 1960s, there are 10 largest discounters 381 00:24:20.500 --> 00:24:25.850 And those 10 largest discount retailing stores focused on 382 00:24:25.851 --> 00:24:28.401 the large metropolitan area 383 00:24:28.401 --> 00:24:32.250 like New York City, Chicago, LA, something like that 384 00:24:32.250 --> 00:24:36.550 They focused on the big city because there are many people living in big city 385 00:24:37.800 --> 00:24:41.000 They tried to sell private label goods 386 00:24:41.000 --> 00:24:43.000 What is private label goods? 387 00:24:43.000 --> 00:24:47.450 Private label goods is store-specific brand product 388 00:24:47.450 --> 00:24:49.550 For example, if you go to Kmart 389 00:24:49.550 --> 00:24:53.000 and there is a Kmart-specific branded product 390 00:24:53.000 --> 00:24:55.050 If we go to Costco 391 00:24:55.050 --> 00:25:01.000 there is a Costco-specific private label goods such as Kirkland 392 00:25:01.000 --> 00:25:04.000 Kirkland is Costco's private label product 393 00:25:05.400 --> 00:25:10.000 The discount retailing stores focused on private label goods 394 00:25:10.000 --> 00:25:13.000 they focused on second-tier product 395 00:25:13.000 --> 00:25:17.000 For example they don't sell Levi's jeans 396 00:25:17.000 --> 00:25:20.700 Instead, they sell some kind of no-name jeans 397 00:25:21.000 --> 00:25:24.300 Why they focused on second-tier brand product? 398 00:25:24.300 --> 00:25:26.000 Because they want to save the cost 399 00:25:26.000 --> 00:25:28.000 They want to cut the prices 400 00:25:28.000 --> 00:25:31.000 this is the only way to cut the prices 401 00:25:34.150 --> 00:25:39.400 The discounters provide price promotion to the consumers 402 00:25:39.400 --> 00:25:41.350 What about price promotion? 403 00:25:41.350 --> 00:25:44.650 Promotion means, 404 00:25:44.650 --> 00:25:48.000 a certain kind of discount within a certain period of time 405 00:25:48.000 --> 00:25:53.550 For example, in this month we offer 30% discount 406 00:25:53.550 --> 00:25:56.650 Something like that it is time-specific 407 00:25:56.650 --> 00:26:00.200 Time-specific price promotion 408 00:26:01.000 --> 00:26:06.750 Now, the situation about the discount retailing industry 409 00:26:08.000 --> 00:26:13.000 And most of the discount retailing companies follow this kind of rule 410 00:26:13.600 --> 00:26:17.300 but only one guy had a different idea 411 00:26:17.300 --> 00:26:19.964 His name was the Sam Walton 412 00:26:19.964 --> 00:26:23.734 Sam Walton is a retailing group 413 00:26:23.785 --> 00:26:27.886 He was a veteran from the World War two 414 00:26:27.886 --> 00:26:29.936 After World War two 415 00:26:29.936 --> 00:26:36.024 he saw the kind of suburban life in America 416 00:26:36.024 --> 00:26:38.003 After World War two American 417 00:26:38.003 --> 00:26:40.613 American suburban life was exploding 418 00:26:40.614 --> 00:26:45.064 so the Sam Walton saw this phenomena 419 00:26:45.163 --> 00:26:49.963 and he tried to catch up the opportunity from the suburban life 420 00:26:51.663 --> 00:26:57.734 He thought that why we are located in the big city 421 00:26:58.234 --> 00:27:01.966 Right now, there are suburban area exploding 422 00:27:01.966 --> 00:27:03.966 and then we can go there 423 00:27:04.766 --> 00:27:06.923 so let's go to rural area 424 00:27:07.640 --> 00:27:14.041 Why we limited the time period of the price promotion? 425 00:27:14.041 --> 00:27:17.823 Why not provide the cheap price product every day? 426 00:27:18.423 --> 00:27:21.873 Every day cheap prices 427 00:27:21.873 --> 00:27:25.304 which is every day low price on everything 428 00:27:25.854 --> 00:27:29.124 This is his slogan and this could be a differentiator 429 00:27:29.224 --> 00:27:35.013 from the other traditional discount retail in stores 430 00:27:36.313 --> 00:27:38.669 He is Sam Walton and 431 00:27:38.669 --> 00:27:43.883 he had remarkable business skills on retailing 432 00:27:43.883 --> 00:27:47.120 He worked very hard then after World War two 433 00:27:47.120 --> 00:27:51.770 he make one of the franchisee of the Ben Franklin shop 434 00:27:51.770 --> 00:27:55.554 Ben Franklin shop is it's kind of $1 shop 435 00:27:55.554 --> 00:27:59.883 it's a very popular at the time then later again he worked very hard 436 00:27:59.883 --> 00:28:03.844 He opened up another Ben Franklin shop 437 00:28:03.844 --> 00:28:07.644 at the end he managed 16 Ben Franklin shops 438 00:28:08.072 --> 00:28:15.164 He became the largest Ben Franklin shops franchisee 16 stores 439 00:28:17.364 --> 00:28:20.614 He had an idea about the discount retailing store 440 00:28:20.614 --> 00:28:23.853 with these two concept 441 00:28:23.853 --> 00:28:26.253 Let's go to the rural area 442 00:28:26.253 --> 00:28:29.933 and we can provide everyday cheap prices on everything 443 00:28:29.933 --> 00:28:35.203 He suggests his idea to the owner of a Ben Franklin shop 444 00:28:35.203 --> 00:28:40.003 but the owner of the Ben Franklin shop didn't accept this offer 445 00:28:40.003 --> 00:28:45.424 That's why the Sam Walton started his business by himself alone 446 00:28:47.474 --> 00:28:52.644 He opened up the first Walmart store in a rural area 447 00:28:52.794 --> 00:28:55.494 He went to the rural area 448 00:28:55.494 --> 00:28:59.123 and actually opened up the first Walmart store in Arkansas 449 00:28:59.123 --> 00:29:02.294 He made the flyers by himself 450 00:29:02.394 --> 00:29:05.954 You can see the pictures on the right side 451 00:29:06.042 --> 00:29:10.943 There are many local residents who are waiting for 452 00:29:11.004 --> 00:29:13.183 the grand opening of the Walmart store 453 00:29:15.628 --> 00:29:20.478 Again, Sam Walton focused on the small town 454 00:29:22.378 --> 00:29:26.114 the benefit of the focusing on small town is that 455 00:29:26.214 --> 00:29:31.054 the small town only supports one discounting retail stores 456 00:29:31.504 --> 00:29:32.833 What does it mean by that? 457 00:29:32.908 --> 00:29:37.859 If you go fast and if you go first in this area 458 00:29:38.283 --> 00:29:40.830 you can occupy the market very fast 459 00:29:40.830 --> 00:29:45.380 There's no incentive for the competitor to join this market 460 00:29:45.380 --> 00:29:48.694 you can enjoy your monopoly power in this area 461 00:29:49.194 --> 00:29:52.964 Second good thing is you don't have to pay marketing fee 462 00:29:53.514 --> 00:29:55.964 Although, you don't pay anything about the marketing 463 00:29:57.164 --> 00:29:59.484 the local resident already knew about you 464 00:29:59.484 --> 00:30:03.603 Why? Because the event event spread out very quickly 465 00:30:05.253 --> 00:30:08.083 It's a very small town 466 00:30:08.933 --> 00:30:14.583 Sam Walton started his first Walmart store in Arkansas in 1962 467 00:30:15.933 --> 00:30:21.214 Then over there, Sam Walton tried to cut the cost with the merchant 468 00:30:21.214 --> 00:30:24.291 how he purchased bulk merchandise 469 00:30:24.291 --> 00:30:28.042 and delivered it directly from farm 470 00:30:28.354 --> 00:30:31.934 or from factory directly to his Walmart store 471 00:30:32.427 --> 00:30:36.327 In 1980s 472 00:30:36.327 --> 00:30:40.504 Walmart began working directly with manufacturers 473 00:30:40.654 --> 00:30:46.254 The Walmart went to the factory directly such as the P&G 474 00:30:46.654 --> 00:30:49.173 They went to the P&G factory 475 00:30:49.351 --> 00:30:53.351 and got the product from the P&G factory 476 00:30:53.351 --> 00:30:57.243 delivered the product from the factory to the store directly 477 00:30:58.143 --> 00:31:04.084 We did these efforts with these activities Walmart can provide everyday low price 478 00:31:04.084 --> 00:31:06.913 on really great branded product 479 00:31:08.764 --> 00:31:11.214 What happened? Yes, of course 480 00:31:11.214 --> 00:31:13.973 Walmart achieved the incredible success 481 00:31:14.943 --> 00:31:18.494 By 1976 482 00:31:18.644 --> 00:31:21.944 Walmart went to IPO and Walmart became 483 00:31:21.944 --> 00:31:23.763 the publicly traded company 484 00:31:23.763 --> 00:31:25.214 with huge success 485 00:31:27.039 --> 00:31:32.474 Let's practice in strategy campus with Walmart store 486 00:31:32.540 --> 00:31:36.840 It's the same, there is a y-axis value and access attribute 487 00:31:36.840 --> 00:31:40.973 In this case what kind of attribute can be related to the Walmart store 488 00:31:42.073 --> 00:31:48.244 Price local access and quality and variety 489 00:31:48.244 --> 00:31:50.123 I think it's a great attribute 490 00:31:50.123 --> 00:31:51.891 there could be something more 491 00:31:51.891 --> 00:31:54.974 but we are gonna focus on those four attribute 492 00:31:54.992 --> 00:32:01.342 And then right now you can access the score based on the attribute for your competitors 493 00:32:01.342 --> 00:32:06.014 What about price for the traditional discount retail stores? 494 00:32:06.014 --> 00:32:08.093 They provide the cheap prices 495 00:32:08.093 --> 00:32:13.023 The consumers perceive this value 496 00:32:13.543 --> 00:32:15.293 What about local access? 497 00:32:15.293 --> 00:32:20.884 Again, the 10 largest discount stores located in big cities 498 00:32:21.684 --> 00:32:26.184 there's no way to access the big city discount stores 499 00:32:26.184 --> 00:32:31.293 other than just driving one hour or two hours from the rural area 500 00:32:31.295 --> 00:32:34.745 The local access is a pretty low value 501 00:32:34.745 --> 00:32:36.123 What about quality? 502 00:32:36.162 --> 00:32:40.212 The largest and traditional discount stores 503 00:32:40.212 --> 00:32:43.084 to provide some second tier brand good 504 00:32:43.096 --> 00:32:45.296 and the private label good 505 00:32:45.296 --> 00:32:49.784 So the quality, kind of a middle or less than the middle 506 00:32:49.784 --> 00:32:51.753 What about the variety? 507 00:32:52.046 --> 00:32:55.797 The varieties it's just kind of a middle or less 508 00:32:56.197 --> 00:33:01.354 and then we draw the line between the dot 509 00:33:01.354 --> 00:33:04.773 and put the previous discount stores 510 00:33:05.923 --> 00:33:11.083 We can access the score of the Walmart based on the attribute 511 00:33:11.084 --> 00:33:12.334 What about the price? 512 00:33:12.384 --> 00:33:17.244 Prices are kind of similar to the discount store or higher 513 00:33:17.244 --> 00:33:21.399 and the local access is really great 514 00:33:21.399 --> 00:33:25.504 Because Walmart located in in rural area 515 00:33:25.710 --> 00:33:28.010 so local access is great 516 00:33:28.010 --> 00:33:28.810 Quality? 517 00:33:28.810 --> 00:33:32.010 Walmart to pursue the high quality brand 518 00:33:32.010 --> 00:33:34.014 from the factory directly 519 00:33:34.564 --> 00:33:40.244 High quality, variety, in Walmart store you can find anything 520 00:33:40.245 --> 00:33:41.844 Variety 521 00:33:41.844 --> 00:33:46.323 You can draw the blue line between the dot 522 00:33:46.323 --> 00:33:48.504 and put the name Walmart 523 00:33:48.541 --> 00:33:52.754 We can see the differences between Walmart and 524 00:33:52.754 --> 00:33:55.794 traditional and previous discount stores 525 00:33:56.102 --> 00:33:59.802 Local access there's a huge gap between them 526 00:33:59.802 --> 00:34:04.023 quality, a huge gap and variety, huge gap 527 00:34:04.024 --> 00:34:08.543 so, the three big area differentiate 528 00:34:08.603 --> 00:34:13.203 Walmart from the previous discount stores 529 00:34:13.203 --> 00:34:15.914 That's why Walmart is very successful 530 00:34:16.354 --> 00:34:21.554 So, this is the power of strategy canvassing 531 00:34:22.054 --> 00:34:24.254 You'd better practice many times